Navis / Xvela

General Manager, EMEA

1 month ago
Requisition Number
Regular Full-Time


Navis LLC Overview:


Revolutionizing Collaboration and Visibility Between Ocean Carriers & Terminal Operators -- In Real Time

Navis is the global market leader in building and implementing terminal operating systems and optimization solutions for ports around the world along with XVELA which is a transformative, cloud-based collaboration platform that delivers transparency, efficiency, and profitability to a network of ocean carriers and terminal operators.


From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers enterprise software that is at the heart of running a terminal and services to optimize operations. Navis’ latest projects involve advanced algorithms, new web technologies and application development that are leading the way in automation and optimization in the industry and will drive the future of supply chain operations.


We’re seeking a General Manager to lead our field operations team in EMEA. You will have primary ownership of our customer base from prospecting to sales to software implementation to support. You will directly manage our team of sales and professional services teams and indirectly manager our support team. Your goals will be to grow the business, ensure successful software implementations and increase customer satisfaction across the Navis customer base. As a Navis executive who is market and customer focused, you will provide important input to our overall company strategy and help define the evolution of our business.



Navis LLC is an equal opportunity employer, committed to a diverse workforce.


If you have what it takes to be a great leader and team player and would like to bring your whole self to a smart-working, success-oriented executive team, then apply today.


At NAVIS LLC, you will find a rewarding career where you can thrive at every level. We invest in our teams through offering competitive compensation and benefits, progressive training opportunities that empower employees to achieve total (physical, financial, social & community) wellbeing. In addition to challenging and meaningful work, you will find a strong work-life balance and a deep commitment to developing you. Navis’ culture thrives on teamwork and diversity. So, bring your unique perspective and talent to Navis and thrive in your every work day!


  • Motivate the team to achieve regional sales and revenue objectives.
  • Create and execute deals based on a solutions-driven sales approach. Identify and implement critical differentiators so that Navis is the obvious choice as the vendor with the best solution. Identify, qualify, secure, and cultivate new customer accounts and business opportunities.
  • Manage customer satisfaction throughout the customer acquisition, implementation and support lifecycle.
  • Specific responsibilities will include the following.
  • Directly manage the EMEA sales team to exceed regional sales objectives.
  • Develop and maintain executive level relationships with key accounts
  • Engage proper resources on complex solutions to ensure the appropriate solution is presented to and sold to the customer.
  • Provide oversight and support to the EMEA professional services and support teams to build excellence across the entire customer lifecycle and to improve customer satisfaction.
  • Provide financial guidance and reporting on a prescribed cadence to the business
  • Manage to a P&L financial model for the region
  • Provide oversight in the region for any new functional or operational requirements that may evolve outside of the core TOS and/or collaborative XVELA solutions. These may come from organic growth or acquisitions
  • Engages with key customers and partners in a constructive and professional manner whenever problems or issues do arise.
  • Develop strong and lasting relationships with key customers and partners.
  • Be visible and active in the marketplace. Speak regularly at conferences and customer forums.


  • Requires 10+ years sales management and/or general management experience including knowledge of logistics, technology and/or comprehensive product/service solutions. Knowledge of maritime software a plus.
  • Must possess superior prospecting, account management, oral, written and presentation skills.
  • Multi-year experience managing and reporting to a P&L structure.
  • General management, marketing and multi-lingual abilities are a plus.
  • Participation in the integration of mergers and acquisitions (both directions) a plus
  • University degree in Engineering, Marketing, Business or the equivalent desired.
  • Ability to travel approximately 50% within EMEA region.


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