Navis is the global market leader in building and implementing terminal operating systems and optimization solutions for ports around the world. From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers enterprise software that is at the heart of running a terminal and services to optimize operations. Navis’ latest projects involve advanced algorithms, new web technologies and application development that are leading the way in automation and optimization in the industry and will drive the future of supply chain operations.
We are looking for a dynamic individual with a proven track record of success as a Senior Customer Support Engineer within the software industry. You will be working in a customer support environment, consulting with customers, handling cases and providing fixes to problems as well as liaising with the development team for more complex fixes. To be selected, you must be able to articulate how you are different from your peers and why this leads to exceptional results.